Welcome to the FAQ section of Famous Richly Limited! Here you’ll find answers to some of the most common questions about our products, shipping, returns, and more. If you have any other questions or need further assistance, feel free to contact us at contact@famouscycling.com.

1. What types of products do you offer?

We offer a wide range of high-quality women’s cycling apparel, including:

• Cycling Vests
• New Arrivals
• Tops
• Women Bib Shorts
• Women Cycling Sets
• Women Jerseys

Each product is designed to provide comfort and style for your cycling needs.

2. Do you offer free shipping?

Yes, we offer free shipping on all orders, regardless of the order size or destination.

3. How long will it take for my order to arrive?

Our standard shipping method typically takes 10-25 business days for delivery, depending on your location. Delivery times may vary due to factors such as customs processing or local postal services.

4. Do you offer international shipping?

Yes, we offer international shipping to a select group of countries. During checkout, you will be able to choose from various shipping options available to your location. If your country is not listed, please contact us, and we will do our best to assist you.

5. How do I return an item?

We offer a 30-day return policy from the date of purchase. If you're not satisfied with your purchase, you can return the item(s) within this period for a refund. Please ensure the item(s) are unused and in their original condition with all tags attached.

Return shipping costs are the responsibility of the customer. We recommend using a trackable service to return your items.

6. How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery through the carrier’s website.

7. Can I change or cancel my order after it’s been placed?

Once an order is placed, we aim to process and ship it as quickly as possible. If you need to make any changes or cancel your order, please contact us immediately. If your order has already been processed and shipped, we will not be able to make any changes, but you can return the item for a refund.

8. What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will guide you through the process to return the item for a full refund or exchange.

9. Do you offer exchanges?

We currently do not offer direct exchanges. If you need a different size or color, please return the original product for a refund and place a new order for the desired item.

10. How do I contact customer support?

If you have any questions, concerns, or need assistance, feel free to reach out to our customer support team via email at contact@famouscycling.com. We’re here to help!